Guides & FAQ
Everything you should know before importing from China
Getting started
How to order from China with SAANHA
From sending a product link to receiving your goods
China warehouse address and customer code
How to fill in the address when you order yourself and ship to our warehouse
How long until I receive my goods?
Total time from ordering to delivery
Quality check before shipping (QC)
What we check when goods arrive at our China warehouse
Shipping
Truck vs sea freight — which to choose
Compare speed, price and best use for each method
How shipping is charged (kg vs CBM)
Understand weight-based and volume-based pricing
Is import tax included in shipping?
All-in shipping vs. separate customs declaration
Wooden crating and cargo insurance
Protect goods from breakage and damage in transit
Delivery within Thailand
How goods reach you after arriving at our Thai warehouse