Draft — TODO: have a lawyer review before publishing, and fill in the TODO items. The Thai version prevails.
Last updated: TODO
TODO: company legal name ("SAANHA", "we") is committed to protecting our customers' personal data. This policy explains how we collect, use and disclose your information.
1. Data we collect
- Contact details: name, phone number, LINE ID, email
- Order and delivery details: product lists, product links, delivery address
- Payment details: transfer slips, and Chinese payee account details you provide
- Website usage data: technical data automatically logged by our server, such as IP address
2. Why we use it
- To contact you, prepare quotes and provide the services you request
- To purchase goods, make payments on your behalf and ship your goods
- To complete customs formalities as required by law
- To answer questions and resolve service issues
3. Legal basis
We process data based on your consent (for example when you submit the quote form), as necessary to perform our service contract, and to meet legal obligations such as customs and tax law.
4. Disclosure
We share data only as needed to provide our services, with:
- Shops, suppliers and warehouses in China
- International and domestic Thai shipping companies
- Thai Customs and government authorities as required by law
- Service providers such as LINE (used to notify our team of website quote requests) and our website host
Some data may be transferred to China to purchase and ship goods. We never sell your data.
5. Retention
We keep data only as long as needed for the purposes above, or as required by law — TODO: state retention period.
6. Your rights
You may request access to and a copy of your data, correction, deletion or restriction, object to processing, request data portability, and withdraw consent at any time by contacting us below. You may also complain to Thailand's Personal Data Protection Committee (PDPC).
7. Contact
- Data controller: TODO company name and address
- Email: TODO
- LINE: TODO