Shipping is charged one of two ways, depending on the type and nature of the goods:
- By weight = total weight (kg) × rate per kg
- By volume = volume (CBM) × rate per CBM
In general, heavy but compact goods such as metal parts or tools are charged by weight, while light but bulky goods such as plush toys, pillows or furniture are charged by volume. Our team will tell you which method applies to your goods before payment.
The shipping calculator shows both and uses the higher one as the estimate, so it won't understate your actual cost.
Calculating CBM
CBM = width (cm) × length (cm) × height (cm) × boxes ÷ 1,000,000
Example: 4 boxes of 50 × 50 × 50 cm = 0.5 CBM
Try it on the shipping calculator.
Rates by product type
| Product type | Examples |
|---|---|
| General goods | Clothing, household items, general accessories |
| FDA / TISI regulated | Food, cosmetics, supplements, electrical appliances |
| Branded goods | Items with logos or trademarks |
Regulated and branded goods cost more to ship than general goods because they go through more customs checks. Choose the product type in the calculator.
TODO: confirm the examples for each type against company policy